Now onboarding founding clients · Dental & aesthetic practices, SA
Beakon automatically asks happy patients for Google reviews over WhatsApp, and alerts you the instant a bad one lands — so a dental or aesthetic practice can respond before it costs them bookings.
The problem
Most happy patients never think to leave a review. Most unhappy ones always do. Left alone, that math drags your rating down — quietly, one appointment at a time.
Patients who had a great experience rarely think to post about it — unless someone asks them, at the right moment, in the right place.
A bad review sits public for days before most practice owners even see it, let alone respond. By then, it's already cost you new bookings.
Without tracking, you find out your rating slipped from a customer mentioning it — not from a system that warned you first.
How it works
Set up once. Beakon runs itself from there — through WhatsApp, the app your customers already check every day.
After a sale or appointment, Beakon sends a friendly WhatsApp message with a one-tap link straight to your Google review page. Fully opt-out compliant.
The moment a new review lands, you get a WhatsApp or email alert. Beakon drafts a reply for you to approve — negative reviews always wait for your say-so.
A monthly summary shows your rating trend, review velocity, and response speed — so the return on this is never a guess.
Built for how SA actually communicates
Solicitation messages sent over WhatsApp get far higher open rates in South Africa than SMS or email — and it's where your customers already are.
Who we're built for
Not a generic reputation tool stretched across every industry — Beakon is built around how independent, owner-run practices actually work, where a single review genuinely swings whether a new patient books.
High-ticket, elective, and heavily researched before a patient ever calls — your star rating does real work before your reception desk does.
Owner-operated practices where trust is the entire sale. Patients choose a face and a needle based on who else was happy with the result.
Solo practitioners and small teams who don't have a marketing department — Beakon runs the reputation side quietly in the background.
Expanding beyond dental & aesthetics soon — trades and hospitality are next, once we've proven this out where we're focused today.
Pricing
Annual billing saves 10%. Cancel any time — but you probably won't want to.
Negative reviews always wait for your approval before anything is posted — at every tier, no exceptions.
What we won't compromise on
Every review Beakon generates is real, from a real customer. We never game the system. What you earn is yours.
Works through WhatsApp. Takes two minutes to set up. You run a business — Beakon gets out of your way.
Built in Joburg for South African businesses. We price in rands, and answer on WhatsApp.
The work happens in the background. You just see your rating climb and your phone ring more.
First month free while we prove the movement in your rating — no card required to start.